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Member Seminar – Recruitment, Retention and Sales – Nov. 22

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Join us for our upcoming seminar, Recruitment, Retention and Sales, taking place on November 22, from 10 a.m. to 2 p.m., at USANA Health Sciences in Vaughan.

This seminar will focus on key elements of direct selling success – recruitment, retention, and sales. The agenda will feature great industry speakers, expert panels, and a break-out discussion session.

Lunch will be provided and there will be an opportunity to tour the facility of our hosts, USANA Health Sciences.


Topics and speakers


2023 Tracie Graham
Tracie Kenzora

Building relationships through transparency and trust

Guest speaker: Tracie Kenzora Regional General Manager, Canada and Europe, USANA Health Sciences

USANA has built a global business by developing strong relationships with all stakeholders, including consultants and customers. Tracie will review how operating with transparency and trust has been an essential part of this success.


Marijana MK
Marijana Klapcic
Isabelle Bossé

Mary Kay: Re-imagined growth, retention and reactivation plan

Guest speakers: Isabelle Bossé, Senior Manager, Sales Education, Special Events and Recognition, and Marijana Klapcic, Manager, Communications, PR and Creative, Mary Kay Cosmetics Ltd.

In this session, Isabelle and Marijana will provide an overview of Mary Kay Canada’s Reactivation and Retention Pilot Program and $2 Start-Up Feel-Good February Promotion. They will explain how both of these programs helped to not only maintain, but grow their consultant count.


Ben Robinson 2a
Ben Robinson

Navigating the digital shift: Insights into how digital is impacting sales, retention, and recruitment in direct selling

Guest speaker: Ben Robinson, Director, Retortal

The landscape of direct selling has been reshaped by digital innovation over the past decade. Retortal collaborates with industry leaders to utilize digital content and strategies, adapting how direct selling organizations empower their sellers online.

Join Ben, as he shares invaluable insights into the influence of digital on sales, team building, and the crucial support needed for new sellers during the vital first 90 days and beyond.


Sales and operations panel: Working together for success

Join our discussion panel as they consider the importance of sharing goals and vision across all parts of a business. They will also discuss recent developments in affiliate programs.



Event details

Date: Wednesday, November 22, 2023
Time: 10 a.m. to 2 p.m.
Venue: USANA Health Sciences Vaughan Office, 80 Innovation Dr, Vaughan
Cost: Free to DSA Canada members

Don’t miss this important event! Register by Nov. 15, 2023!

Register Now